Our services are personalized to each customer, therefore, Kleen Sweep Commercial Cleaning, LLC, does not offer refunds. However, please contact us within 24hours after the booking start time if you have any complaints about your cleaning service. We do not offer refunds, but we would offer you a free re-clean if we are notified within 24hours of the initial cleaning. Customers must list, with pictures, areas of the home that were missed during the initial cleaning. Any areas not listed within 24hrs of the initial cleaning will not be honored in the re-clean. Also, customers may not add a new service to the re-clean without reaching our minimum new service requirement. Our free re-cleans will take place within 24hrs to 48hrs. The customer must be available to grant access to the cleaners for the re-clean.
Please contact us within 24hours after the booking start time if you have any complaints about your cleaning service. We do not offer refunds, but we would offer you free re-clean if we are notified within 24hours of the initial cleaning. Customers must list, with pictures, areas of the home that were missing during the initial cleaning. Any areas not listed within 24hrs of the initial cleaning will not be honored in the re-clean. Also, customers may not add a new service to the re-clean without reaching our minimum new service requirement. Our free re-cleans will take place within 24hrs to 48hrs. The customer must be available to grant access to the cleaners for the re-clean.
Yes, they do. We run a detailed nationwide background check on all applicants as the last step in our pre-screening process.
We have three levels of security in place. First off our booking page is protected by extended validation SSL. Secondly, our booking form has it’s own layer of 256 bit security. Third, credit card transactions are processed by stripe and is layered on their own 256 security protocol. In addition, no credit card numbers are stored in our system (only a token that allows us to charge the card). Rest assured we take security very very seriously.
If something goes wrong we’re here to make it right. Please let us know right away and we’ll be there to take care of it. That’s our promise to you!
All of our folks are interviewed and pass a nationwide detailed background check. Only about 10% of the people that apply end up working as a [company name] certified cleaner
You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.
In most cases, you can enter your coupon code directly on the booking form. If you have any issues, please contact us and let us know.
You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that is already completed.
Absolutely. Simply enter your coupon (giftcard) code into the booking form as you are creating your booking. Your final price will automatically change to reflect your coupon balance. At any time you can log into your account and see the balance on any giftcards you have.
You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.
You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.
Simply go to our booking form and schedule your appointment online. Alternatively, you can give us a call if there are any issues at all.
Log into your account at #
and update your card on file. Your new card will automatically be noted as your default card.
Log into your account and update your address in your upcoming booking. Alternatively, you can give us a call and we will update your address for you.
You can submit a password change request on the customer login page at #
You can submit a password change request on the customer login page at #
You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right-hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointments that are already completed.
Sure thing. Simply respond to your confirmation email or log into your account and add any comments you would like to be applied to your service.
Yes, we provide our own cleaning supplies and equipment including vacuums, mops, and cleaning products. If you have a specific product, you would like us to use, please call our office prior to your service date. Our service teams come with their own vacuum, but depending on the condition of a customer’s home, Kleen Sweep Commercial Cleaning, LLC may require the customer to make a vacuum cleaner available. This is to ensure the safety of other customers, as well as our teams. Vacuum cleaners can carry dander’s and other materials which some customers may be allergic to. Therefore, Kleen Sweep Commercial Cleaning, LLC, may require customers to provide our teams with a working vacuum cleaner.
We price based on the number of bedrooms and bathrooms in the home. Select the number and the price is shown instantly on the website.
First-time clients who haven’t had their home cleaned professionally within the last month will need to add the First Time Clean option in the Extras section in order to give our crew members the time they need to achieve the high-quality results we’re known for. Once that’s complete, our Standard Clean is the perfect choice for weekly/biweekly/monthly Kleen Sweep cleaning services moving forward! Otherwise, we cannot guarantee the level of service.
Living Areas & Bedrooms
• Vacuum/sweep/mop
• Remove cobwebs
• Dust all surfaces and items
• Dust ceiling fans, light fixtures, blinds, and vents
• Dust baseboards & windowsills
• Switch plates cleaned
• Doorknobs cleaned and disinfected
Bathrooms
• Counters, sinks, showers, bathtubs, fixtures cleaned and disinfected
• Toilets cleaned and disinfected
• Floors cleaned and disinfected
• Mirrors cleaned
• Dust ceiling fans, light fixtures, blinds, and vents
• Dust baseboards & windowsills
• Exterior of cabinets and drawers cleaned
• Remove cobwebs
• Carpeting vacuumed
• Empty trash, wipe down trash can
• Switch plates cleaned
• Doorknobs cleaned and disinfected
Kitchen
• Sweep/mop
• Thorough dusting
• Remove cobwebs
• Sinks, fixtures, counters cleaned and disinfected
• Exterior of appliances cleaned
• Exterior of cabinets and drawers cleaned
• Microwave cleaned and disinfected, inside and out
• Dust ceiling fans, light fixtures, blinds, and vents
• Exterior of range hood cleaned
• Stove top, burners, drip pans, and knobs cleaned
• Stainless steel polished
• Empty trash, wipe down trash can
• Switch plates wiped down
• Doorknobs cleaned and disinfected
We provide services for southeastern Pennsylvania.
When you book service an account is automatically created for you. Simply set up your account, choose your password, and you’re ready to go. Alternatively, you can create and log into your account at this link #